Call Center Outsourcing Services

Implement A Holistic Experience For Your Customers With Technology-First Call Center Outsourcing Services. Support Your Customers Better With A Single Point Of Contact Across Business Processes And Revenue Streams.

6+ Years of Experience

10+ Industry Vertical Experience

500+ Experienced Professionals

1. Inbound Call Center

In today's competitive world, the quality of a company's inbound call center and the success of its customer service efforts are inextricably linked. Organizations must ensure that their inbound call center services are high performing.
2. Outbound Call Center

High quality and efficient outbound call center services are critical for any business' customer service efforts. Having such an outbound call center in place will ensure successful sales calls, follow-up on customer leads, proactive customer service, efficient execution of marketing research surveys, and other business and marketing activities, all of which are essential drivers to the marketing success of an organization.
3. Email Support

Maintaining continuous and unstinting communication with your clients is essential for the success of your customer relationship efforts. Presently, Email remains one of the primary means of non-voice communication for businesses.

4. Customer Care

The delivery of excellent customer care is a critical factor in the success of any organization. Customer service that is efficient, prompt and going beyond expectations will ensure a satisfied, happy and loyal client base, and will attract positive referrals.
5. Call Center Support

For organizations around the world, providing continued customer support after business hours or on public holidays is a critical requirement. Invensis Technologies is a specialist Call Center Support outsourcing Services company and can enable your organization to keep the communication lines with your customers' open 24/7/365.
6. Sales and Customer Acquisition Services

The call center or contact center is an integral component of an effective sales and acquisition strategy. In today's competitive business environment, organizations are required to engage with all potential customers through inbound and outbound communication using multiple channels.

The Aspire Signature Interactive Advantage

Why it’s best to outsource Call Center Services?

Pricing Structure

Our call center outsourcing services offer flexible pricing (pay-as-you-go) structures depending on factors like the project's complexity level, call volume, agents' experience, and the number of hours or contract terms.

Multi-channel Support

We offer multiple communication channels and automation to reach the end user to offer a seamless experience. It includes phone, email, live chat, helpdesk, and sales and customer acquisition support services.

World-class Infrastructure & Hiring

Our highly skilled customer service reps undergo a stringent hiring process. These processes ensure that our clients receive the best possible call center services and tele calling support.

Quality Assurance and Monitoring

We ensure businesses receive the highest-quality customer service through robust quality assurance and monitoring processes. It includes regular check-in and performance audits of customer reps.

Best-in-class Security and Technology

Our data security specialists ensure that data protection and client privacy is intact. We use the latest technology, systems, tools, and policies to build an ecosystem around data security.

Increase customer retention by outsourcing customer services to us! Get a Free Quote

Our goal is to answer all your questions in a timely manner.

Call Center Outsourcing Services